1.Collection of your personal data
1.1 Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect your account.
1.2 We may ask you to provide personal information when you use our website and services. The personal data that we may ask you to supply include without limitation to, name, date of birth, telephone number, email address, and residential and work address (“Personal Data”).
1.3 Please note that it is mandatory for you to provide certain categories of Personal Data (as specified at the time of collection). In the event that you do not provide any Personal Data marked as mandatory, we may not be able to provide you with our products or services.
2. Purpose and use of your Personal Data
2.1 If you provide any Personal Data to us, you authorize us to collect, retain and use Personal Data about you for the following purposes:
2.1.1 accessing, verifying and administrating your data;
2.1.2 providing you with services and responding to your queries, feedback or claims;
2.1.3 performing research or statistical analysis in order to improve our products and services and for marketing and promotional purposes;
2.1.4 providing you with a log-in ID for our website;
2.1.5 handling payments for any such information, products and services.
2.1.6 managing any referrals that you have made to someone or that someone has made to you with respect to our company and services;
2.1.7 direct marketing; and
2.1.8 making such disclosures as may be required for any of the above purposes or as required by law or in respect of any feedback or claims made by you.
3. Transfer of Personal Data
3.1 You agree that we may disclose and transfer your Personal Data to our subsidiaries, associated companies, business associates and/or third party services providers engaged by us to provide (a) data entry services, (b) customer database management services, (c) customer contact services (and service providers may contact you regarding promotions, customer service or other activities deemed appropriate), and (d) secure data disposal services (“Third Party Service Providers”). These Third Party Service Providers are under a duty of confidentiality to us and are only permitted to use your Personal Data in connection with the purposes specified at 2.1 above, and not for their own purposes (including direct marketing).
3.2 When necessary we may also disclose and transfer your Personal Data to our professional advisers, law enforcement agencies, debt collection companies, insurers, government and regulatory and other organisations for purposes specified at 2.1.7 above.
3.3 We will not disclose or transfer your Personal Data as stated above unless we have obtained your prior express consent. You may indicate your preference where appropriate or request us to change your preference (without any fees), at any time by contacting us at [email protected] . We will comply with all applicable data protection laws and regulations in Hong Kong, as amended from time to time, to safeguard your Personal Data we disclose or transfer.
3.4 We may share aggregate data that does not allow you to be identified with third parties for various purposes (including marketing and advertising), and may use this data in order to better understand your needs and to improve and adapt our products and services.
3.5 Any Personal Data supplied by you will be retained by us and will be accessible by our employees, any Third Party Service Providers engaged by us and third parties referred to at 3.2 above, for or in relation to any of the purposes stated in 2.1 herein.
3.6 You may choose to subscribe to our promotional email according to your needs. If you do not wish to receive promotional email, please click on the unsubscribe link contained in the email to unsubscribe.
4. Direct Marketing
4.1 We intend to use your Personal Data for marketing activities (“Marketing Activities”) from time to time, including:
4.1.1 marketing our products and services, activities, contests, promotional offers (benefits and privileges), special events and any other information which we think may be of relevance;
4.1.2 marketing products and services, activitites, contests, promotional offers (benefits and privileges) and special events of our vendors, business partners or third party service providers; and
4.1.3 conducting researches and evaluation.
4.2 Such Marketing Activities may be provided to you in various methods in accordance with the Personal Data you provide to us, including advertisement, postal mail, telephone call, email, text or messages on your wireless or mobile device.
4.3 You may opt-out of receiving information in relation to Marketing Activities by indicating your preference where appropriate or request us to change your preference (without any fees), at any time by contacting us at [email protected] .
5.2 Any questions, comments, suggestions or information other than Personal Data sent or posted to the site, or any part of the site, by visitors will be deemed voluntarily provided to us on a non-confidential and non- proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products and services and to meet customer needs.
6. Protection of Information
6.1 All reasonable efforts are made to ensure that any personal data held by us is stored in a secure and safe place, and accessed only by our authorised employees or authorised Third Party Service Providers.
6.2 All your information is protected during transmission which ensures sensitive information that you input cannot be read.
7. Websites of third parties
8.1 enable tighter security;
8.2 enable online customers to keep browsing;
8.3 analysis of usage and browsing information within our website;
8.4 personalize sites for customers; and
8.5 build online customer or visitor profiles.
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9. Rights of access and update of personal data
9.1 Under the HK Privacy Ordinance, you have the right to request access, verify, update or correct, or request a copy of your Personal Data held by us by contacting us at [email protected] .
9.2 We will verify your identity before handling your request. In accordance with the HK Privacy Ordinance, we reserve the right to charge you a reasonable fee for the processing of any data access or correction request. We endeavor to respond to you within a reasonable time.